Exciting announcement: Flexiroute has now joined the 365 Response Group of Companies. Read the full update here.

plan & organise your regular passenger routes, schedule & track your fleet/contract vehicles using Flexiroute a mature & robust web based platform utilised across the UK, Europe and USA by business' ranging from small CT schemes through to busy Local Authority Transport departments.

Route Module Transition
Flexiroute Module Icon
Flexiroute is a web based demand responsive passenger transport scheduling system that will improve the efficiency of the service you provide, the effectiveness of your transport fleet and the volume of passengers you carry.

Flexiroute has been in use for a number of years by Passenger Transport Executives, Local Authorities, Health Trusts and Community Transport organisations across the UK, Europe and USA providing an efficient and effective solution for managing transport scheduling aimed primarily at SEN, the elderly and people with disabilities.

  • Verisign Certified Secure Site available 24/7 enabling flexible working with all data held securely at our ISO27001 accredited Data Centre in the UK
  • Multiple server redundancy with databases replicated in real time therefore not reliant on one server housed on a local PC
  • Single system operated simultaneously from a variety of locations operating independently of local services, eg. power-cut (work from home or other offices)
  • No on-site visit to install software eliminating individual PC issues & associated costs and no equipment to purchase, install and maintain
  • Backed up daily both on and off site
  • Unlimited technical and operational support
  • License by product not by seat

An intuitive, comprehensive integrated transport management web based solution which is easy to implement, easy to use and very cost effective.

More Info
Route Module Transition
Planroute Module Icon
Planroute is a route planning tool to enable you to plan, optimise and manage regular routes either manually or automatically for applications such as Home to School, SEN and Social Care Transport to places such as Schools, Day Centres, Workplaces, etc.

Using the easy import facility, Planroute allows you to create either a single or multiple daily schedules for each customer specifying the locations travelled to and from and the periods in which travel takes place (eg. Weekdays, AM and PM).

Using the interactive mapping tool, Planroute allows the user to visualise all customers travelling to the selected establishments and create routes either manually or using the optimisation engine.

Planroute allows the user to maintain a tight control over efficiency of routes and costings by managing the Operators and their associated Contracts.

Features
Optimise regular routes

Through use of the interactive map Planroute allows you to visualise and optimise your regular routes.

Create & compare 'what-if' scenarios

Optimisation profiles can be created to utilise alternative vehicle configurations allowing you to generate multiple routes and compare the results to ensure maximum efficiency.

Route Maintenance

Planroute allows constant monitoring of routes to ensure optimal use of vehicles. Routes can be rolled on to the next academic year, automatically removing leavers and adding new starters without having to re-import data.

Manage Operators & Contracts

Routes can be assigned to Contracts and managed daily including cost forecasting, adjustments and invoice reconciliation.

Integrated with Flexiroute

Flexiroute is a web-based passenger scheduling system that will improve the efficiency of the service you provide, the effectiveness of your transport fleet and the volume of passengers you carry. Routes created in Planroute can be scheduled into Flexiroute for management and monitoring on a day to day basis.

Route Module Transition
Trackroute Module Icon
Trackroute is a vehicle tracking solution that is available either as a stand-alone system or fully integrated with our web based on-line route scheduling management solution.

Trackroute gives you visibility of your vehicles allowing you to view live information on the current position and status of each vehicle and driver.

As well as providing the basic tracking information, GPS location, speed and heading information will be available for display on the tracking map.

There are a number of additional features which provide valuable information that can be used to monitor driver behaviour; speed, cornering, harsh braking and excessive acceleration and vehicle performance to generate alerts for accident or theft.

Features
Real time vehicle position

View the current real time position of your vehicles on integrated maps with the ability to drill down to street level

Historic trace of vehicle movements

Trace historic vehicle movements to identify unauthorised mileage or schedule deviations

Integration with flexiroute schedule

Provides visibility of real time or historic vehicle position in relation to the flexiroute schedule

Driver behaviour information

Monitor driver behaviour to provide fuel savings and prevent accidents

Route Module Transition
Careroute Module Icon
Careroute comprises of a Community Care module with functionality to manage Sheltered housing, Day Centres, Safeguarded Customers and Civil emergency planning.

Social prescribing, is a means of enabling GP's and Primary care professionals to refer people to a range of local, non-clinical services. Recognising that people’s health is determined primarily by a range of social, economic and environmental factors, social prescribing seeks to address people's needs in a holistic way.

Care & Repair is a module designed to help schedule and co-ordinate the allocation of jobs to tradesmen.

The Community Care module is used to store information relating to Customers attending Day Centres and Sheltered Housing accommodation in the area and the services they use. This information needs to be readily accessible in the event of civil emergencies.

Induction for new tenants, Assessment & Support plans and Handover notes can be created and transport can be organised and planned for attending Day Centre's. Vulnerable people data can be identified and exported, Civil emergency reports can quickly and easily generated.

Features
Client Information
  • Manages all relevant client information
  • Schedule transport to Day Centres
Paperwork
  • Create and store associated paperwork, handover notes, induction reports, assessment and support plans
Social Prescribing
  • Store information as to whether an individual can manage their own finances
  • If they need help with housing, social activities, practical help with cleaning, shopping, cooking etc
Reporting
  • Easily export vulnerable people data
  • Create civil emergency reports

Care & Repair – Companies and Tradesmen can be configured along with types of jobs e.g fit bath rail, grab rails, fit smoke alarms, change light fittings, clean patio, install dishwasher etc.

Jobs are assigned to a Company and Tradesman and scheduled to be completed. A jobsheet is filled-in and signed off by the Local Authority. A graphical timeline view displays the jobs scheduled each day.

Client Information
  • Manages all relevant client information
  • Schedule a job to meet client requirements
Companies & Tradesmen
  • Manages all relevant Company information
  • Record Tradesmen and their skills
Job Types
  • Store type of jobs that can be carried out by the tradesmen; eg: Assemble flat-pack furniture, fit new smoke alarm etc.
Schedule
  • Schedule jobs to tradesmen
  • Graphical timeline view of jobs by date/day
Route Module Transition
Deliveroute Module Icon
Deliveroute is a delivery software solution aimed at providing Local Authorities with the ability to plan and schedule deliveries such as Care Packages, Food, Medical Supplies or any other emergency essentials to vulnerable members of the local community.

Route Module Transition
  • contact

Tel: 01642 687000
Email: sales@flexiroute.net

Head Office
Unit 6 The Office Campus
Red Hall Court
Paragon Business Village
Wakefield
WF1 2UY
Contact Form
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Terms

(1) Introduction

These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

(2) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. Save as expressly provided in Section 3 below, you must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website.

(3) Downloadable materials

We may from time to time make available on the website downloadable content (such as newsletters, brochures, etc). In addition to the rights granted under Section 2 above, you may redistribute printed and electronic copies of such materials within your business, organisation, company or group of companies, providing that copies of downloadable content must not be edited or amended in any way and must (amongst other things) retain:

(a) the name of our company;

(b) any legal notices and disclaimers (including copyright notices); and

(c) any authorial credits.

(4) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

(5) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.

(6) User generated content

In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

(7) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(8) Limitations of liability

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;

(b) we will not be liable for any consequential, indirect or special loss or damage;

(c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;

(d) we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;

(9) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use.

(10) Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(11) Variation

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.

(12) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(13) Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(14) Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(15) Entire agreement

These terms of use together with our Privacy Policy (and, should you be a customer, your Flexiroute Contract Terms & Conditions) constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.

(16) Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the jurisdiction of the courts of England and Wales.

(17) Our details

The full name of our company is Data Images Software Solutions Ltd

We are registered in England & Wales under registration number 07013789

Our registered address is: Unit 6 The Office Campus, Red Hall Court, Paragon Business Village, Wakefield, WF1 2UY

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DriverApp Privacy Notice for Flexiroute

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. Data Images Software Solutions Ltd is a Processor of the personal data you (data subject) provide us. The Data Controller is your provider who uses our software. We collect the following types of personal data from you:

• Full Name

• Address

• Telephone Numbers

• Email Addresses

• Location Data

2. Why we need it

We need your personal data in order to provide you with the following services:

• Providing specific services to you via your Provider

• This app collects location data to enable tracking of the vehicle and automatic mileage logging even when the app is closed or not in use by running in the background

3. What we do with it

Your personal data is processed in Redcar located in the United Kingdom. Hosting and storage of your data takes place in Redcar which is located in the United Kingdom. No third party providers have access to your data, unless specifically required by law.

4. How long we keep it

The retention period is set by your provider who is also the Data Controller. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please contact their Data Protection Officer for more information on our personal data retention schedule.

5. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact the Data Protection Officer of your provider.

In the event that you wish to complain about how we have handled your personal data, please contact our Data Protection Officer at dean.richardson@flexiroute.net or in writing at Data Images Software Solutions Ltd, Unit 6, The Office Campus, Red Hall Court, Paragon Business Village, Wakefield, WF1 2UY. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioner's Office and file a complaint with them.

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Passenger App Privacy Notice for Flexiroute

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. Data Images Software Solutions Ltd is a Processor of the personal data you (data subject) provide us. The Data Controller is your provider who uses our software. We collect the following types of personal data from you:

• Full Name

• Telephone Numbers

• Email Addresses

• Location Data

• Accessibility Information

2. Why we need it

We need your personal data in order to provide you with the following services:

• Providing specific services to you via your Provider

• This app collects location data to provide a route to the pickup point and to calculate how long it would take to walk to the pickup point.

3. What we do with it

Your personal data is processed in Redcar located in the United Kingdom. Hosting and storage of your data takes place in Redcar which is located in the United Kingdom. No third party providers have access to your data, unless specifically required by law.

4. How long we keep it

The retention period is set by your provider who is also the Data Controller. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please contact their Data Protection Officer for more information on our personal data retention schedule.

5. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact the Data Protection Officer of your provider.

In the event that you wish to complain about how we have handled your personal data, please contact our Data Protection Officer at dean.richardson@flexiroute.net or in writing at Data Images Software Solutions Ltd, Unit 6, The Office Campus, Red Hall Court, Paragon Business Village, Wakefield, WF1 2UY. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioner's Office and file a complaint with them.

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